FAQ

Where are you based at?

We are based in Bandung, Indonesia.

 

Do you have offline store?

Yes, we do have one.
Jl. Kayu Aya no.29, Oberoi, Bali.
Open 9am to 10pm everyday.

 

Are your items ready stock?

Yes, all items are ready stock, unless it is stated otherwise in description box.

 

Are you products manufactured in Indonesia?

Yes, our products are self manufactured in Indonesia.

 

How do I know the size chart?

You can find the size chart measurement in the description box.

 

What should I do if the package I received has problems, like some defects?

Please kindly read the return & exchange policy, or you can contact our customer service through WhatsApp.

 

Can I exchange sale item(s)?

Yes, you can exchange your purchased products within max. 3 days after you received the package, for further information please kindly read the return & exchange policy, or you can contact our customer service through WhatsApp.

 

Do you ship internationally?

For further information regarding international shipping, please kindly contact our customer service through WhatsApp.